What should a security guard do if they encounter a suspicious person?

Approaching the person calmly and assessing the situation is a crucial response when a security guard encounters a suspicious individual. This method emphasizes maintaining composure and professionalism, which can defuse potential tensions. By assessing the situation, the guard can gather information on the individual’s behavior and intent without jumping to conclusions or rash actions. This approach also allows the guard to evaluate whether there is a legitimate reason for concern and determine the necessary steps, which could range from monitoring the situation to involving law enforcement if warranted.

Moreover, engaging with the individual calmly fosters a non-threatening environment, which helps in understanding their intentions and potentially alleviating any misunderstandings. Effective assessment might involve simply asking if the person needs assistance or observing their actions further. This proactive approach not only ensures the safety of the environment the guard is responsible for but also exemplifies effective security practices by being observant and responsive rather than reactive.